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2 years ago today

2 years ago today the Modlia office received a call to tell us that our – then very young – first product PagePlay had made it through to the final three of the New East Manchester EnterPrize All Stars competition.

At the time it was massive for us. Just by getting that far we knew we’d won some – much needed – funding and would receive publicity across the manchester business community.

The award ceremony took place in the amazing Gorton Monastery where myself, Chris, Matt, family and friends were wined, dined and interviewed for a likely very embarrassing official awards video.

It turns out we didn’t win the competition, a very worthy Wigs Up North did, but the experience was invaluable and the money we did win was used to stabilise and push PagePlay forward to what we knew it capable of.

In the last 2 years the company has changed beyond recognition. We now employ Matt full time as our first employee, our second product Cluster – which you will hear a lot more about in the next few months – is live on its first few projects, and we have a third product in the works which is currently under wraps, but has the potential to be much larger than either of its siblings.

Although still based on producing easy to use web tools, Modlia is far more organised and stable now, with operations manuals and procedures. PagePlay has become the strong oak tree we always hoped it would and the number of people who end their subscriptions is still astonishingly low thanks to the A1 customer service Matt often provides and the ease-of-use we bake in to our products from day one.

So here is to the next 2 years and the exciting developments in Modlia and the products we so carefully cultivate for our fantastic and supportive users.

I can assure you that we love what we do at Modlia and will try our best to keep you enjoying the products we build and continually develop for you.

Harry

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Downtime this morning

PagePlay and Cluster customers were affected by downtime today. Whilst this only lasted for around 40mins, we still take it very seriously and have discovered the cause of the problem.

The problem was caused by a fire alert at the data centre where our main servers are based. As is normal procedure when the system suspects there could be a fire, power is cut and the local fire brigade are called.

Usually an uninterruptible power system (UPS) will activate as a backup to keep things online during the alert. This morning’s alert affected 3 out of 5 of these systems meaning there was a delay whilst emergency generators powered up.

Whilst events like this are very rare, we understand how much disruption they cause to you. We will be very interested to read the full report from the data centre and will share any further useful info with you.

As with any PagePlay service incident, you can always find our latest updates on twitter.com/pageplay

If you’d like to know anything else, please call us on 0161 850 0561 or email help@pageplay.com

Best wishes,

Chris Charlton
Business Director